CITL Annual Conference 2025

We're lovely humans on a daily mission to be the go-to CRM for the charity sector. We believe that charities should have access to the most modern, innovative, and easy-to-use technology available. That’s why we built our charity-focused CRM. We’re proud to have helped thousands of charity professionals transform how they work.

Our expertise and experience in the technology field, combined with our commitment to customer satisfaction, make us a trusted partner for businesses and organisations of all sizes. Whether you’re looking for a new way to streamline your operations, or seeking to leverage the latest technologies for competitive advantage, we’re here to help. Our focus is always on delivering value and ensuring a positive experience for our customers.

As one of Microsoft’s most trusted UK partners, Cloud Direct is perfectly positioned to help non-profits unlock innovation. Supported by an extensive list of accreditations, including being one of the most established Azure Expert Manager Service Providers, we build the foundations that ambitious organisations need to grow, innovate, and succeed.

We like to keep things simple, and work directly with our clients - no middle managers here. Always up for a challenge, we are a flexible and responsive digital agency. Above all, we love happy clients!

Databarracks keeps you operational, whatever happens. We help organisations stay on track when disaster strikes. Whether it’s your IT or business operations, you have decades of shared experience working behind the scenes to keep your business running smoothly. As the UK's specialist business continuity and IT disaster recovery provider, we're proud to be a longstanding supporter of Charity IT Leaders.

At Factory, we care about how you use technology and how it works for you. We’re a solid team of experts who deliver Cloud, Security and Consulting services across a broad range of sectors. We engage with you as a partner and will help you get the best from new and existing technology. Agnostic in our approach, we partner with all major Cloud providers to ensure best fit for our clients and their use cases. With a 24/7 UK based operation we can ensure your services operate with maximum available, efficiency and protection.

HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows. It will give your teams the ability to deliver the very best in service – to customers and employees alike. And do that consistently, and repeatedly. HaloITSM is a single, all-inclusive ITSM software solution, and it won’t just standardise your processes. It will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business. Present – and future.

mhance is a leading Microsoft Solutions Partner and supplier of Microsoft Dynamics 365 solutions to the Not-for-Profit sector. mhance offers a suite of solutions built on Microsoft Dynamics 365 and tailored specifically for charities, including Microsoft Cloud for Nonprofit, the Power Platform and Dynamics 365 Business Central for Charities; demonstrating mhance’s ability to offer charities a true Microsoft Dynamics 365 end-to-end solution for all their fundraising, grant management, data, analytics and finance requirements.

When innovation works, the world works By digitising and automating siloed processes, we dramatically improve experiences for those who work for you and those who work with you. We offer a platform for a fast‑changing world, built to optimise processes, make work more intuitive and create new value. See how a digital‑first business model enables our customers to innovate at scale and speed.

Smartdesc is an IT service provider and Microsoft Gold Partner whose sole focus is not-for-profit organisations, including charities, non-governmental organisations (NGOs) and social enterprises. They deliver bespoke IT services based on your priorities, whether that be IT strategy, cyber security and data protection, helpdesk support & outsourcing or project management, migrations and upgrades.

We are the UK’s only Microsoft Dynamics partner exclusively focused on the third sector. Say goodbye to fragmented systems and welcome streamlined processes across your charity. TES is here to be your trusted companion on your digital transformation journey, offering charity specific applications on one single platform, powered by the Microsoft platform. We understand your challenges and are passionate about working every day with people in the sector, building lasting relationships that help you make more social impact through technology.

The Network Collective is the UK’s leading, vendor independent network and telecoms consultancy. TNC provides specialist market insight to enable customers to secure the best possible commercial, technical and operational solutions for their network, telecoms, contact centre, and mobility services

We are the most accredited pureplay Microsoft Partner in the UK, and we are passionate about helping Non-Profits adopt the latest Microsoft Technology. We know it's all about the mission statement for Non-Profit organisations and every penny counts. So let us help you do more with less, so you can focus on changing the world.

Unit4 works with people the way people work: Unit4’s next-generation enterprise software supports our customers in delivering an exceptional People Experience to their organization and onward to their customers. We transform work to be more meaningful and inspiring through software that’s self-driving, adaptive and intuitive, intelligently automating administrative tasks and providing easy access to the answers people need.

We’ve been providing award-winning IT solutions to the not-for-profit sector since our foundation almost 20 years ago and have a deep understanding of this sector and the challenges it faces. We build trusted, long-standing relationships with customers and are confident that the care and focus we provide will be unmatched by any other provider.